Secure Shopping Guarantee

The shopping cart attached to this website is wholly run and controlled by KPBS.

PBS uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.

PBS has established a Secure Shopping Guarantee for every transaction that you make with www.shoppbs.org. Should any unauthorized charges appear on your credit card as a result of shopping with www.shoppbs.org, you must notify your credit card provider in accordance with its reporting rules and procedures.

PBS will cover the liability of purchases made through thier web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, PBS will cover your liability up to $50.00.

What if the show I want to buy does not have a "Add to Cart" button?

You can still buy a copy of any video or dvd on the site by calling PBS at 1-800-266-5727. The shopping cart attached to this website is wholly run and controlled by KPBS. Because of this, sometimes PBS simply has not added the video to thier cart yet, so it does not appear on the calgold.com website.

What credit cards are accepted?

PBS accepts Visa, MasterCard, Discover and American Express.

Do I have to buy online?

No. For your convenience, you can still buy a copy of any video or dvd on the site by calling PBS at 1-800-266-5727.

I have a question about my order. How can I find out the status?

You can get answers to any of your shopping or purchase questions by calling PBS at 1-800-266-5727.

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